Printer is offline or not printing

Quick checklist

  1. Confirm power and Ready status.
  2. Check paper, toner, and jams.
  3. Confirm same network/Wi‑Fi (or VPN if required).
  4. Print a Windows test page.
  5. Remove and re-add the printer if Offline.

Windows repair

  1. Run the Printer troubleshooter.
  2. Restart Print Spooler or reboot.
  3. Clear stuck print jobs.